The restaurant phone is broken. We're fixing it.
Staff too busy to answer. Guests too busy to wait. mBlaze exists so no restaurant ever loses an order to a ringing phone again — every call answered, every order captured, 24/7.
Started in a kitchen, not a boardroom.
The busiest hour of the night is also the hour the phone gets ignored. That's the problem we set out to fix.
The Problem
Restaurants run on the phone — orders, reservations, questions — yet the phone is the one thing nobody has time to answer. During the dinner rush, around 30% of calls go unanswered, and most of those guests don't call back. They just order from whoever picks up. Across the US, that adds up to billions in lost revenue every year.
Our Mission
Give every restaurant — from a single-location pizzeria to a multi-unit group — a phone host that answers instantly, knows the menu cold, takes orders and reservations, and sends everything straight to the POS. No new hardware, no missed calls, no guest left on hold.
How We Build
We build voice AI that sounds natural, listens carefully, and gets the details right — because in a restaurant order, the details are everything. And when a call needs a human, we hand it to your team with full context instead of pretending the AI can do it all.
of restaurant calls go unanswered during peak hours — exactly when the orders are biggest. That's the leak we plug.
Principles we build by
Details are everything
A wrong order is worse than a missed one. Every item, modifier, and total is confirmed back to the guest before it hits the kitchen.
Honest AI
When a call needs a human, it gets one — transferred mid-call with full context, never a dead end.
Restaurant-first
Built for operators, not demos. Real menus, real Friday rushes, real tickets in your POS from day one.
to go live
languages spoken
of calls picked up
How we work
Four commitments that shape every feature we ship and every call we answer.
Restaurant obsession
Every decision starts with the dinner rush. If it doesn't help an operator on a Friday night, it doesn't ship.
Move fast, stay focused
We do one thing — the restaurant phone — and we ship improvements weekly, not quarterly.
Radical transparency
Full transcripts of every call, real revenue on the dashboard, and straight answers about what the AI can and can't do.
Own the outcome
We're not done when the call ends. We're done when the order is right, the guest is confirmed, and the ticket is in your POS.