AI Phone Answering for Restaurants

    Your restaurant's best employee answers every call. 24/7.

    mBlaze picks up instantly, takes pickup and delivery orders, books tables, and answers guest questions — so your team can focus on the dining room. Turn every missed call into revenue.

    • Live in under 24 hours
    • No per-minute fees
    • Works with your POS

    Incoming call · 7:02 PM

    Friday rush — answered in 0.4s

    Live
    Order #1043 · $32.40Taking order…

    Orders flow straight into the systems you already run

    ToastSquareCloverSpotOnAlohaOloOpenTableWhatsApp
    The Problem

    Every missed call is a missed order.

    Your phone rings the hardest exactly when your staff is busiest. Voicemail doesn't take orders — your competitors do.

    $0B+

    lost by US restaurants every year to missed and abandoned phone calls.

    Industry estimate, QSR Magazine

    ~0%

    of restaurant calls go unanswered during peak hours — exactly when orders are biggest.

    $48 vs $41

    average phone order vs online order. The calls you miss are your highest-value orders.

    1 in 3

    callers ever try again after reaching voicemail. The other two order somewhere else.

    What It Does

    A phone host that never calls in sick

    Everything your guests call about, handled — naturally, accurately, and in your restaurant's voice.

    Takes orders, modifications and all

    Pickup and delivery orders with every modifier on your menu — extra cheese, no onions, half-and-half. Confirmed back to the guest, sent straight to your POS.

    Large pepperoni, mushrooms on half, extra cheese.
    Got it — anything to drink with that?

    Upsells like your best server

    Suggests sides, drinks, and desserts at the right moment — lifting every ticket.

    Avg ticket +$4.20

    Books reservations

    Party size, time, special requests — booked on the call and synced to OpenTable.

    Takes secure payments

    Guests pay when they order, so pickup is grab-and-go and no-shows stop costing you food.

    Visa ···· 4242 Paid

    Answers guest questions

    Hours, parking, allergens, gluten-free options — answered instantly, every time.

    Speaks 30+ languages

    Switches language mid-call the moment a guest does — so every guest orders comfortably.

    EnglishEspañol中文हिन्दीFrançaisالعربية+25

    Confirms every order by text

    Guests get an SMS or WhatsApp with their order, total, and pickup time — fewer “where's my order?” calls.

    mBlaze: Order confirmed — ready at 6:45 PM. 📍 123 Main St.
    Dashboard

    Every call, transcribed and measured.

    Watch calls live, read full transcripts, and see exactly what your phone line is earning — per location, in real time.

    • Live call monitoring with full transcripts
    • Orders, ticket sizes, and revenue recovered
    • Peak call times and per-location analytics
    Live

    0

    Calls answered

    0

    Orders taken

    $0

    Revenue today

    Call volume · today

    Peak 8 PM · $612

    Recent calls

    Pickup order · 2× wraps, fries, 2× Coke

    Live now · $32.40

    Order

    Reservation · Table for 4, Sat 7:30 PM

    9 min ago · synced to OpenTable

    Booking

    “Do you have gluten-free options?”

    14 min ago · answered

    FAQ
    Built For Every Kitchen

    One AI host. Every cuisine.

    From a single-location pizzeria to a multi-unit group — mBlaze learns any menu, in any cuisine, with all its quirks.

    PizzaIndianChineseThaiSushiBurgersMediterraneanMexicanItalianKoreanBBQVietnameseGreekCaribbeanLebanese
    Getting Started

    Live in under 24 hours

    No hardware, no IT project, no disruption to service.

    1

    We train the AI on your menu

    Every item, modifier, and combo — plus your hours, policies, and tone of voice.

    2

    Forward your number

    Keep your existing phone number. One forwarding change, no new hardware.

    3

    Live in under 24 hours

    From day one, every call is answered and every order lands in your POS.

    FAQ

    Questions restaurant owners ask us

    Stop sending guests to voicemail.

    See how mBlaze answers your calls, takes orders, and syncs them straight to your POS — live in under 24 hours.

    Live in under 24 hours · No per-minute fees · Cancel anytime